Quality Management in the 21st century. An informal discussion of quality concepts, tools and case studies for continuous improvement.

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First the Arrows, then the Boxes!

First the Arrows, then the Boxes!

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DATE : Thu, 18 Aug 2005 04:30:39 +0000
Entered in Database : 2005-08-18 00:30:39
length : 7460388
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Systems are a collection of processes - but the quality of communication between these processes is often more important than the processes themselves

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