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Quality 101 Quality Management in the 21st century. An informal discussion of quality concepts, tools and case studies for continuous improvement. Login to Add this to your Playlist Format : Business PodcastDirectory.com's listings of the Quality 101 Podcasts
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Implementation Advice Updated: 2006-12-29 03:15:14 Description: With thanks to Lauri Tuulberg of Estonia, now studying in Hong Kong, this podcast addresses 5 typical problems common to installing a new quality method or program. Think of it as a "heads up" for change agents!...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Definitions Updated: 2006-11-28 02:05:57 Description: There's a word for most everything, and often the choice of one or the other can lead to considerable head scratching. Here's hoping this Podcast helps those who are trying to decipher the differences between policies and directives, procedures and ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Podcasting Basics -Live from Reno Updated: 2006-10-20 21:37:40 Description: This is a live demonstration, presented on October 20, at the ASQ Quality Audit Division Conference in Rno, Nevada. The podcast itself is a basic overview of podcasting and how it's done. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD It Should Work! Updated: 2006-09-18 04:35:59 Description: The science and art of Prevention is too often ineffective, leaving us to work on seemingly endless projects, designed to fix unnecessary mistakes and oversights. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Rod Munro – Quality Professional Updated: 2006-05-21 22:13:49 Description: May, 2006 Quality Magazine named Rod Munro as Quality Professional for 2006, confirming the privilege to have recorded a few minutes with him at ASQ’s recent World Conference....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Quality Auditing with Dennis Arter Updated: 2006-05-04 01:29:14 Description: Dennis Arter is the dean of contemporary quality auditing and perhaps its best spokesperson. This podcast asks two simple questions, while their answers provide direction, common sense and the wisdom of a true subject guru....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Collegial Consenus Updated: 2006-04-10 23:55:49 Description: Here's theessence, the most essential components of making collective improvements and providing for the input of others to create excellence....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Tools - Part Two - Computers Updated: 2006-03-11 23:58:00 Description: Few tools are as important as computers and their associated software. Where would we be without them?!...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Tools - Part One Updated: 2006-02-22 04:22:32 Description: Subscriber Paul Tolenaars offers some thoughtful insights to project management and asks that I comment on some of my favorite tools....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Processes and Control Updated: 2006-01-29 20:57:48 Description: Processes need Controls, but how much is enough? The answer is a considerably more than the old reliable, "Well, it depends!...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Introduction to ISO - Part Two Updated: 2006-01-09 03:13:49 Description: The ISO 9001:2000 standard is an improvement engine that uses the PDCA cycle to bring customer's wants and needs into proper focus. But just as Deming and Juran make clear throughout their collective work, management must be truly involved and engag...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Intro to ISO Updated: 2005-11-29 03:32:44 Description: This program serves to start the conversation and calls for the same openness and revised thinking that inspired the latest revision of the ISO 9001 quality standard....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Juran Updated: 2005-11-09 21:02:47 Description: Joseph Juran's legacy - our collective future....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Deming?s 14 Points - Part Two Updated: 2005-11-04 01:54:28 Description: The last seven of Deming’s 14 points are bit more direct. They are also a call to recognize unlimited human potential and our innate ability to grow and improve. Though this may be the final Deming chapter in this series, there’s no doub...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Deming?s 14 Points - Part One Updated: 2005-10-31 02:12:39 Description: Deming summarized his thoughts on business in his now famous "14 Points." Understanding quality begins here....more... LISTEN NOW | VIEW CACHE | DOWNLOAD W. Edwards Deming Updated: 2005-10-28 02:07:59 Description: There are few whose work can be said to have truly cast a large shadow. W.Edwards Deming is one of those few individuals whose teachings literally changed our world for the better....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Phillip Crosby Updated: 2005-10-16 20:12:25 Description: Quality guru Phillip Crosby gave us quality concepts and tools in easy to digest portions. This program remembers three of his most direct messages: Quality is Free, The Maturity Matrix and Zero Defects....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Quality Gurus Updated: 2005-10-10 02:44:35 Description: There are luminaries that change our ideas, our behaviors and how we do our work. This is a program about those who walk among us and those whose footprints left a lasting impression long after their passing.....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Small is Beautiful Updated: 2005-10-02 00:13:52 Description: Those least capable of defending themselves are most likely to fall victim to disciplined and well organized flim-flam artists...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Preventive Action Updated: 2005-09-26 05:47:24 Description: Anticipating potential threats is good business at both strategic and tactical levels in every organization....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Corrective Action Updated: 2005-09-19 01:57:31 Description: From silly mistakes to massive failures, a single process is available to world-class organizations to learn from their errors....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Denise Robitaille Updated: 2005-09-11 16:11:55 Description: Another opinion regarding customer complaints from noted quality author, Denise Robitalle....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Customer Complaints Updated: 2005-09-06 02:32:10 Description: No one wants them and few are prepared - but customer complaints are a fact of life. Effective complaints management, however, is an opportunity to learn and strengthen partnership between customer and supplier....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Management Support Updated: 2005-08-25 21:01:13 Description: Top management tends to support top quality programs that provide them with factual information in financial terms....more... LISTEN NOW | VIEW CACHE | DOWNLOAD First the Arrows, then the Boxes! Updated: 2005-08-18 00:30:39 Description: Systems are a collection of processes - but the quality of communication between these processes is often more important than the processes themselves...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Developing the Management System Updated: 2005-08-15 22:18:30 Description: A quality mananagement improvement engine....more... LISTEN NOW | VIEW CACHE | DOWNLOAD ?M?is for Mission! Updated: 2005-08-10 23:19:11 Description: This program is all about setting the course, speed and final destination - defining the Mission....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Vision - The answer to“So What?” Updated: 2005-08-08 21:39:44 Description: A strong and relevant Vision enables and supports work directed toward a common goal....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Values - The?V?Word Updated: 2005-08-04 16:09:56 Description: The tough question is quite simply, "Who are you - and what do you truly believe!?"...more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Podcast:?What is Quality?? Updated: 2005-07-23 15:27:16 Description: It's amazing how many definitions of quality are founded on personal perspectives. That's why 12 people will have a dozen different answers to the question, "What is quality?" This first program is foundational, therefore, because it's essential th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Podcast:?The Eight Management Principles? Updated: 2005-07-24 00:44:43 Description: To build a quality, enduring organization takes patience, direction and eagerly involved people....more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Podcast:?The Eight Management Principles,?Part 2 Updated: 2005-07-26 23:57:37 Description: Third in the series, "Quality 101," this program examines the remaining elements of the "Eight Management Principles."...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Quality 101 For July 29, 2005 Updated: 2005-07-29 14:19:48 Description: Here’s the latest in the series, “Quality 101,” where we discuss quality management tools, ideas and case studies in an informal setting.Click on the title below to download and listen to the PodcastThe PDCA CycleAs always, your com...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Quality 101 - August 1, 2005 Updated: 2005-08-01 23:59:46 Description: This program revisits the PDCA Cycle, offering greater insight into the process as a basic tool for improvement....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Quality 101 - August 1, 2005 Updated: 2005-08-01 23:59:46 Description: This program revisits the PDCA Cycle, offering greater insight into the process as a basic tool for improvement....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Quality 101 For July 29, 2005 Updated: 2005-07-29 14:19:48 Description: Here’s the latest in the series, “Quality 101,” where we discuss quality management tools, ideas and case studies in an informal setting.Click on the title below to download and listen to the PodcastThe PDCA CycleAs always, your com...more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Podcast:?What is Quality?? Updated: 2005-07-23 15:27:16 Description: It's amazing how many definitions of quality are founded on personal perspectives. That's why 12 people will have a dozen different answers to the question, "What is quality?" This first program is foundational, therefore, because it's essential th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Podcast:?The Eight Management Principles? Updated: 2005-07-24 00:44:43 Description: To build a quality, enduring organization takes patience, direction and eagerly involved people....more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Podcast:?The Eight Management Principles,?Part 2 Updated: 2005-07-26 23:57:37 Description: Third in the series, "Quality 101," this program examines the remaining elements of the "Eight Management Principles."...more... LISTEN NOW | VIEW CACHE | DOWNLOAD |
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