| Podcasts | ||||||
Business English Pod :: NEW FEED Learn Business English at your convenience with our free MP3 Business English Podcast. Login to Add this to your Playlist Format : Unknown PodcastDirectory.com's listings of the Business English Pod :: NEW FEED Podcasts
|
BEP 152 ADV – Giving Bad News: Layoffs (Part 2) Updated: 2010-02-07 09:26:39 Description: This is the second of a two-part Business English Pod series on giving bad news and and discussing layoffs. When employees are laid off, they usually have questions about what will happen next. When is their last day? What support can they expect?...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 151 ADV – Giving Bad News: Layoffs (Part 1) Updated: 2010-01-31 10:55:36 Description: Welcome back to Business English Pod. My name’s Jennifer and I’ll be your host for this episode, the first of a two-part series on giving bad news and layoffs.If a person gets “laid off”, it means they will lose their job. But i...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 150 ADV – Working in Multicultural Teams (Part 2) Updated: 2010-01-24 06:02:41 Description: This is the the second of a two-part Business English Pod series on working in multicultural teams. These days, working with people from different cultures is quite common. You might be meeting with colleagues in another country or on another contin...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 149 ADV – Working in Multicultural Teams (Part 1) Updated: 2010-01-17 08:50:06 Description: This is the first in a two-part Business English Pod series on working in multicultural teams. In today’s world, it’s common to work with people from different cultures. And since effective business depends on clear communication, it’s importa...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English Games and Quizzes Updated: 2009-12-13 08:39:36 Description: Now learning Business English with Business English Pod is more fun than ever. Practice language and vocabulary from our podcast lessons with fun Flash games. Click the “Launch Quiz” button to play the free Money Idioms Challenge! ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English Games and Quizzes Updated: 2009-12-13 08:39:36 Description: Now learning Business English with Business English Pod is more fun than ever. Practice language and vocabulary from our podcast lessons with fun Flash games. Click the “Launch Quiz” button to play the free Money Idioms Challenge! ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 148 ADV – Asking for a Pay Raise (Part 2) Updated: 2009-12-06 09:06:42 Description: This is the second of a two-part Business English Pod series on asking for a pay raise. Asking for a pay raise is a two-step process. Before any discussion of compensation begins, it’s important to state your case and demonstrate why you deserve a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 147 ADV – Asking for a Pay Raise (Part 1) Updated: 2009-11-29 09:30:12 Description: Asking for a pay raise makes many people uncomfortable, but it’s most definitely to our benefit to make the effort. Getting a raise is more than just asking, though. Before the discussion can start, you need to prepare. Make a list of your ach...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 08 Grammar – Reduced Relative Clauses Updated: 2009-11-22 11:59:34 Description: Chalk ‘n’ Talk by Brian Rhodes is a series of video lessons exploring advanced English grammar topics. In this lesson, Brian takes a look at reduced relative clauses (sometimes referred to as reduced adjective clauses). Premium Members: ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Email Tune-up 06 – Writing Requests to Senior Managers Updated: 2009-11-15 12:16:40 Description: In this episode of Email Tune-up we’re looking at an email from Jimmy, who is the training officer for his company. Jimmy wants to notify the various department heads of an upcoming seminar their staff will be attending. So it’s an inter...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 146 INT – Money Idioms (Part 2) Updated: 2009-11-08 08:23:34 Description: This is the second of a two-part Business English Pod series on idioms related to money. Many of our day-to-day business transactions involve money, so it’s common to hear money idioms used frequently in business discussions. We use them to talk a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 145 INT – Money Idioms (Part 1) Updated: 2009-11-01 07:19:30 Description: This is the first of a two-part Business English Pod series on idioms related to money. It’s difficult to imagine business without money. After all, making money is the main goal of many businesses. Profits often determine a company’s succes...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 144 INT – Meetings: Teleconferences (Part 2) Updated: 2009-10-25 18:10:37 Description: This is the second of a two-part Business English Pod series on teleconferences. Teleconferences allow people from different locations to have a meeting over the telephone. While convenient, teleconferences do have some issues to keep in mind, such ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 144 INT – Meetings: Teleconferences (Part 2) Updated: 2009-10-25 05:23:03 Description: This is the second of a two-part Business English Pod series on teleconferences. Teleconferences allow people from different locations to have a meeting over the telephone. While convenient, teleconferences do have some issues to keep in mind, such ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 143 INT – Meetings: Teleconferences (Part 1) Updated: 2009-10-18 07:15:27 Description: This is the first in a two-part Business English Pod series on teleconferences – meetings that take place over the phone. Nowadays, we have virtual teams interacting across the globe in virtual meetings without having to leave the office. Teleconfe...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 17 – IT Vocabulary: Web 2.0 (Part 2) Updated: 2009-10-11 21:09:14 Description: Today’s episode is the second of a two-part series on IT and computer vocabulary related to the “next generation” of internet technologies, commonly referred to as Web 2.0. Premium Members: Study Notes | Online Practice | MP...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 17 – IT Vocabulary: Web 2.0 (Part 2) Audio Updated: 2009-10-11 12:25:51 Description: This is the first is a temporary audio version of VV 17. The final video version will be available early Monday morning. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 16 – IT Vocabulary: Web 2.0 (Part 1) Updated: 2009-10-04 22:14:45 Description: This is the first in a two-part Video Vocab series on IT and computer vocabulary related to the “next generation” of internet technologies, commonly referred to as Web 2.0. Premium Members: Study Notes | Online Practice | MP3 ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD New Monthly Membership Plan Updated: 2009-10-03 05:00:39 Description: Enjoy access to 12 lessons every month for just €7.99 with our new Monthly Membership plan. You’ll be able to download the podcast and study notes, and access the online quizzes (where available) for each lesson in the new Learning Center. Your m...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 07 Grammar – Causative, Gerunds and the Passive Updated: 2009-09-20 08:48:36 Description: Chalk ‘n’ Talk by Brian Rhodes is a series of video lessons exploring advanced English grammar topics. In this lesson, Brian takes a look at the causative and how it can be used with gerunds and the passive. Premium Members: Study Notes ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 142 ADV – Presentations: SWOT Analysis (Part 2) Updated: 2009-09-13 03:35:30 Description: This is the second in a 2-part series usiness English Pod on presenting a SWOT analysis. A SWOT analysis is a tool that helps companies understand their strengths and weaknesses, while keeping in mind the opportunities and threats they face. In this...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 141 ADV – Presentations: SWOT Analysis (Part 1) Updated: 2009-09-06 06:37:05 Description: Members: preview this podcast in the new Learning Center. In this Business English Pod lesson, we start the first in a 2-part series on presenting a SWOT analysis. A SWOT analysis is a simple but powerful framework for analyzing your company’s ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 140 INT – Dealing with Problems over the Phone Updated: 2009-08-30 06:03:55 Description: ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 139 INT – Sailing Idioms: Company Performance (Part 2) Updated: 2009-08-02 09:06:13 Description: This is second of a two-part Business English Pod series on business idioms related to the sea, ships, and sailing. You’ll often hear sailing idioms used in business discussions. A company is compared to a ship and employees are the ship’s crew...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 138 INT – Sailing Idioms: Company Performance (Part 1) Updated: 2009-07-26 09:53:31 Description: In this Business English Pod episode, we’re going to look at how business idioms related to ships and sailing can be used to describe company performance. The image of a ship is a powerful one in business. The ship is like a company – a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Free Lesson – BEP 83 ADV: Discussing Previous Experience Updated: 2009-07-22 09:19:29 Description: Coming in second in the vote for the most popular lesson is BEP 83 – Job Interviews: Discussing Previous Experience. This post contains the PDF study notes and links to the online English quizzes for BEP 83. Click the launch button below to sta...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Free Lesson – BEP 129 ADV: Pitching an Idea Updated: 2009-07-25 13:27:42 Description: Rounding out the vote for the most popular lesson is BEP 129 – Meetings: Pitching an Idea (Part 1). This post contains the PDF study notes and links to the online English quizzes for BEP 129. Click the launch button below to start the online qu...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Free Lesson - BEP 126 INT: Discussing a Problem (Part 1) Updated: 2009-07-19 10:18:06 Description: The votes are in and the most popular lesson as voted for by listeners is BEP 126 - Problem Solving Meetings. This post contains the study notes PDF and links to the online English quizzes for BEP 126. Click the launch button below to start the onlin...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 137 INT - Company Tour: Showing a Visitor Around Updated: 2009-07-12 07:13:48 Description: In today’s Business English Pod episode, we’re going to look at language for showing a visitor around your office or factory. There are many reasons that someone might visit a factory and take a tour. They might be a prospective client wh...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 136 INT - Meetings: Making a Progress Report Updated: 2009-07-05 08:05:53 Description: In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting. All managers need written progress reports from their staff, but it is often necessary to make a verbal progress report during a meeti...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 06 Advanced Grammar: Causative Updated: 2009-06-28 12:11:38 Description: Chalk ‘n’ Talk by Brian Rhodes is a series of video lessons exploring advanced English grammar topics. In this lesson, Brian takes a look at the causative and how it can be used in the passive voice. The causative has the meaning of ̵...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 135 INT - Travel: Airport Security Updated: 2009-06-21 08:29:43 Description: In this Business English Pod lesson on business travel, we’ll be looking at how to deal with security checks. In recent years getting through the security check at the airport has become a chore. In some cities, the whole process can take fifte...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 95 ADV - Communication: Resolving Conflict (Part 2) Updated: 2008-05-11 06:48:53 Description: This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 96 INT - Socializing: Business Meals & Dining Out Updated: 2008-05-18 06:51:46 Description: In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 97 ADV - Talking about the Economy Updated: 2008-05-25 05:50:23 Description: In this Business English Podcast lesson, we'll be studying some phrases and vocabulary that you can use to discuss the economy and economic issues, including voicing and reassuring concerns. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Email Tune-up 02 - ESL Business Writing Video Updated: 2008-06-01 05:56:49 Description: This is the second episode of our new ESL video podcast series: Email Tune-up. In today's video we examine a very common type of email - a request for feedback on a document. Each video lesson features a review of a real-life email from one of our ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 98 ADV - Negotiating: Negotiation Strategy (Part 1) Updated: 2008-06-08 04:59:53 Description: This is the beginning of a new Business English Podcast series on the skills and language of negotiating in English for ESL. We'll explore the topic of negotiations in a series of podcasts that examine several typical business negotiations and the la...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 15 - Financial English: GM Bankruptcy Updated: 2009-05-31 14:25:50 Description: For the final lesson in our two-part Video Vocab series on financial English vocabulary related to bankruptcy, we’re going to look at General Motor’s impending Chapter 11 filing. A bankruptcy filing by GM would rank as the third-largest b...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 133 ADV - Sales and Interviews: Elevator Pitch Updated: 2009-06-07 07:09:42 Description: In this Business English Podcast, we’re going to look at delivering an elevator pitch. A sales pitch is a presentation designed to introduce a product or service in order to convince people to buy it. An elevator pitch is a very short presentat...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 134 INT - Travel: Getting Online at the Coffee Shop Updated: 2009-06-14 07:57:45 Description: For many people, visiting a café or coffee shop is a normal part of business travel, if not everyday life. Not only are coffee shops a good place to get a cup of espresso, they are also a great location to have a quick meeting with a customer, take ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 14 - Financial English: Bankruptcy Vocabulary (Part 1) Updated: 2009-05-24 14:44:14 Description: Today, we’re beginning a two-part Video Vocab series on Business English vocabulary related to bankruptcy. This lesson will focus on financial English vocabulary related to the two most common types of bankruptcy in U.S. law: Chapter 11 & ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 132 ADV - Interviews: Telephone Screening Interview Updated: 2009-05-17 09:17:16 Description: In this Business English Pod episode we’ll be looking at how to handle a telephone interview for a new job. If you’re joining us here, you may want to check out BEP 82 and BEP 83 first to see how to talk about your experience in a face-to-fac...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 131 ADV - Presentations: Pitching an Idea (Part 3) Updated: 2009-05-10 06:40:41 Description: This is the final episode in our three-part Business English Podcast series on pitching an idea to your colleagues. In the last episode, we saw how a manager presented an idea to her colleagues and persuaded them to take it seriously. She then defend...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 130 ADV - Presentations: Pitching an Idea (Part 2) Updated: 2009-05-03 08:20:11 Description: In the last Business English Podcast lesson, we saw how a manager pitched an idea during a meeting. She explained how the company website could be revamped so that customers could order off-the-shelf products directly, instead of having to contacting...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 05 - Sense Verbs with ING Updated: 2009-04-12 08:23:32 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this lesson, Brian looks at how sense verbs (hear, feel, listen, see, watch, smell, taste, sense) can be used with -ing forms. Premium Members: ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 13 - Financial Crisis and Global Economic Meltdown Updated: 2009-04-22 18:18:28 Description: The news today is full of stories about the financial crisis and recession. The complex problems behind this crisis have given rise to a whole new vocabulary. So, today we’re going to explore the language you’ve been hearing every day in the news...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 129 ADV - Presentations: Pitching an Idea (Part 1) Updated: 2009-04-26 04:55:00 Description: This is the first in a three-part Business English Podcast series on pitching, or presenting, your ideas persuasively and convincingly. Business people often come up with ideas about how to do things better, or how something can be changed to provid...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 128 INT - Telephoning: Handling Sales Calls Updated: 2009-04-05 06:35:29 Description: We’ve looked before at how to set up an appointment on the phone with someone you already know (BEP 119), but what about if you haven’t met the person or established a relationship with them yet? In today’s Business English Podcast, we’ll be ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Revised e-Book for Business Meetings in English Updated: 2009-03-29 08:05:04 Description: This is a preview of our revised e-Book for business meetings: Meeting Essentials for Business English. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons and the detailed PDF study guides, including a full transcript o...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Revised e-Book for Job Interviews in English Updated: 2009-03-22 11:08:52 Description: This is a preview of our revised e-Book for job interviews: Successful Job Interviews in English. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons and the detailed PDF study guides, including a full transcript of each...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 04 Advanced English Grammar - Conditionals Updated: 2009-03-15 11:06:55 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this lesson, Brian reviews the three basic conditionals: first (probable) conditional, second (improbable) conditional and third (past improbab...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 127 INT - Meetings: Discussing a Problem (Part 2) Updated: 2009-03-08 08:03:25 Description: This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting. In the first part of this meeting (see BEP 126), the team spent time answering the question: “What is the problem?” In toda...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 100 ADV - Job Interviews: Salary Negotiation Updated: 2008-06-22 05:58:28 Description: You’ve had your first and second interviews, you’ve performed well, and you’ve been selected. You’re one of the lucky few - you’ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 110 ADV - Job Interviews: Stress Questions Updated: 2008-06-29 05:56:32 Description: As we’ve discussed in other episodes on job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Job Interviews e-Book for ESL Now Available Updated: 2008-07-06 12:54:54 Description: This is a preview of our new Business English e-book on job interviews: Successful Job Interviews for ESL. Successful Interviews takes you through each stage of the interview process: from discussing your previous experience and accomplishments, to h...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 111 ADV - Negotiations: Relationship Building Updated: 2008-07-13 05:22:23 Description: This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 112 ADV - Negotiations: Getting Started Updated: 2008-07-20 05:02:19 Description: This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting gr...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 113 ADV - Job Interviews: Second Round Interviews Updated: 2008-07-27 06:59:52 Description: Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more - there will be more questions, more pressure - and, of course, more likelihood...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 114 ADV - Job Interviews: HR Review of Candidates Updated: 2008-08-03 06:26:56 Description: As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire. A ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 03 Business Vocabulary - Office Manager Updated: 2008-08-10 05:51:03 Description: Today’s podcast continues our series on business vocabulary, with a special focus on collocations or word partnerships. By focusing on words that are commonly used together you can improve your vocabulary and also your ability to understand you...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 115 ADV - Presentations: Describing Trends Updated: 2008-08-17 06:51:17 Description: In this episode from our e-Book on presenting in English, we’ll look at how to describe the trends show by a chart or graph. To get the background to the presentation and to review language for introducing visuals, you can refer back to BEP 103...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 116 ADV - Presentations: Analyzing Trends Updated: 2008-08-24 07:06:22 Description: In this Business English Pod episode, we’ll be completing our discussion of charts and graphs by studying language for making predictions and for supporting your predictions with analysis. We’ll also look at a couple of advanced ways to r...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 03 - Business Writing: An External Request Updated: 2008-08-31 07:55:42 Description: This is the third episode of our video podcast series: Email Tune-up. In today’s video we’re going to look at an email request to an external supplier asking them to speed up the delivery of a shipment. Each video lesson features a revie...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 117 ADV - Negotiations: Clarifying and Evaluating Positions Updated: 2008-09-07 05:08:45 Description: In this Business English Pod lesson we’re going to look at how to clarify and evaluate positions during a negotiation. An important part of any discussion is making our position clear; at the same time, we must make sure we understand the other...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 118 ADV - Negotiations: Declining an Offer whilst Maintaining Goodwill Updated: 2008-09-14 06:15:11 Description: Negotiations don’t always go according to plan. Disagreement is part of life. But to build lasting relationships, coping with failure is even more important than celebrating success. So in this show, we’ll examine a deal that does not get...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 07 - Project Management (Part 1) Updated: 2008-09-23 13:02:17 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at business words related to projects and project ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 08 - Project Management (Part 2) Updated: 2008-09-28 17:08:13 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. We continue our look at the vocabulary related to project management by look...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 04 Vocabulary - Discussing a Project Updated: 2008-10-05 06:49:34 Description: When you think of projects, what comes to mind? You might think of something quite complicated and extensive, like the new office project we’ll be hearing about today. But in fact, most of the tasks we do in business are part of a project. Even...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 119 INT - Telephoning: Making an Appointment Updated: 2008-10-12 07:04:22 Description: In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone. We live in the era of remote communication: teleconferencing, videoconferencing, and online meetings. More and more group efforts are...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 120 INT - Telephoning: Checking on an Order Updated: 2008-10-19 07:24:51 Description: Doing business across borders requires precise coordination, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 121 ADV - Negotiations: Bargaining Updated: 2008-10-26 05:26:12 Description: In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills. Bargaining is the process of swapping or trading concessions - in other words, “...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 122 ADV - Negotiations: Overcoming Blockage Updated: 2008-11-02 06:16:53 Description: In this episode of our ongoing Business English Podcast series on business negotiations in English, we will discuss how to overcome blockage in a negotiation. Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 09 Accounting - Basic Vocabulary (Part 1) Updated: 2008-11-09 19:24:42 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at basic vocabulary related to finance and account...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 10 Accounting - Basic Vocabulary: The Balance Sheet Updated: 2008-11-16 13:12:01 Description: In this episode of Video Vocab we take a look at financial and accounting vocabulary related to a company’s balance sheet. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with som...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 04 - Business Writing: An Internal Bad News Message Updated: 2008-11-23 15:08:59 Description: In this episode of Email Tune-up we’re looking at an email from Jenny, who is responsible for her company’s IT services. She has written the email to give her colleagues some bad news: the office email server will be “down” du...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 01 Advanced Grammar - Perfect Tenses Updated: 2008-11-30 09:33:28 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. This lesson examines the use of perfect tenses in both the simple and continuous aspect - past, present and future forms. In grammatical terms, pe...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 123 ADV - Negotiations: Closing the Deal Updated: 2008-12-07 06:08:35 Description: In the concluding episode of our Business English Podcast series on negotiating in English, we’re going to look at closing the deal. Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 02 Advanced ESL Grammar - Passive Voice Updated: 2008-12-14 10:32:03 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian looks at the use of the passive voice. After looking at why we use the passive voice, Brian goes on to explain how the passiv...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 23 CC - Telephoning: Dealing with a Problem Updated: 2008-12-21 08:04:16 Description: In celebration of the holidays, we’re releasing a selection of classic podcasts from deep within our archives. For each of the next five days, we’ll post one of the more popular podcasts from our early days. BEP 23 was the final podcast in our or...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 27 CC - Meetings: Expressing Opinions Updated: 2008-12-22 12:47:20 Description: Continuing our Christmas Classics series, here’s a revised version of an early BEP podcast on expressing opinions in meetings. The lesson introduces both formal (or careful) language as well as more informal (or direct) expressions for giving y...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 33 CC - Presentations: Summarizing and Closing Down Updated: 2008-12-23 12:02:53 Description: In today’s Christmas Classic, we’ll be looking at closing down and summarizing your presentation. A strong conclusion to your presentation helps leave your audience with a good impression and gives them a clear message about what action to you li...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 43 CC - Meetings: Managing the Discussion Updated: 2008-12-24 11:56:48 Description: Today’s Christmas Classic is the second in a two-part intermediate podcast series on opening and managing meetings. In this lesson we reviewed the language for keeping the discussion on track, encouraging participation, moving to a new topic and ch...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 45 CC - Socializing: Keeping a Conversation Going Updated: 2008-12-25 08:03:38 Description: In the final episode of our Christmas Classics series, we look at how to keep a conversation going by showing interest. The podcast introduces language and techniques for directing and maintaining the conversation, including changing the topic and sh...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 124 INT - Travel: Checking Out of a Hotel Updated: 2009-01-04 07:05:05 Description: If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. So, in this Business English Podcast lesson we’ll be looking at some of the la...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 125 INT - Travel: Renting a Car Updated: 2009-01-11 07:02:08 Description: Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use w...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English for Negotiations e-Book Preview Updated: 2009-01-18 13:08:36 Description: This is a preview of our new Business English e-book on negotiation skills: Successful Negotiations in English for ESL Learners. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons, review key language and techniques wit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 11 - GAAP: Generally Accepted Accounting Principles Updated: 2009-01-25 13:51:46 Description: In this episode of Video Vocab we take a look at financial and accounting vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 12 Accounting - Basic Vocabulary: GAAP (Part 2) Updated: 2009-02-01 19:55:39 Description: In this episode of Video Vocab, we continue our look at Business English vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 05 - Email Tune-up: Discussing Design Changes Updated: 2009-02-08 15:16:50 Description: In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower doo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 03 Advanced English Grammar - ING Forms and Gerunds Updated: 2009-02-15 13:10:32 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian reviews the different ING forms and gerunds. After looking at the various types of ING words in English, Brian goes on to expl...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 126 INT - Meetings: Discussing a Problem (Part 1) Updated: 2009-03-01 07:11:36 Description: One of the most common reasons for holding a meeting is to solve a problem. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 127 INT - Meetings: Discussing a Problem (Part 2) Updated: 2009-03-08 08:03:25 Description: This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting. In the first part of this meeting (see BEP 126), the team spent time answering the question: “What is the problem?” In toda...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 99 ADV - Negotiating: Negotiation Strategy (Part 2) Updated: 2008-06-15 05:02:32 Description: This is the second in a two-part advanced business English lesson on negotiation strategy. It is part of a longer series of podcasts on the language and skills of negotiating in English. In the first episode, management consultant Bryan Fields discu...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 100 ADV - Job Interviews: Salary Negotiation Updated: 2008-06-22 05:58:28 Description: You’ve had your first and second interviews, you’ve performed well, and you’ve been selected. You’re one of the lucky few - you’ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 110 ADV - Job Interviews: Stress Questions Updated: 2008-06-29 05:56:32 Description: As we’ve discussed in other episodes on job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Job Interviews e-Book for ESL Now Available Updated: 2008-07-06 12:54:54 Description: This is a preview of our new Business English e-book on job interviews: Successful Job Interviews for ESL. Successful Interviews takes you through each stage of the interview process: from discussing your previous experience and accomplishments, to h...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 111 ADV - Negotiations: Relationship Building Updated: 2008-07-13 05:22:23 Description: This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 112 ADV - Negotiations: Getting Started Updated: 2008-07-20 05:02:19 Description: This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting gr...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 113 ADV - Job Interviews: Second Round Interviews Updated: 2008-07-27 06:59:52 Description: Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more - there will be more questions, more pressure - and, of course, more likelihood...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 114 ADV - Job Interviews: HR Review of Candidates Updated: 2008-08-03 06:26:56 Description: As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire. A ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 03 Business Vocabulary - Office Manager Updated: 2008-08-10 05:51:03 Description: Today’s podcast continues our series on business vocabulary, with a special focus on collocations or word partnerships. By focusing on words that are commonly used together you can improve your vocabulary and also your ability to understand you...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 115 ADV - Presentations: Describing Trends Updated: 2008-08-17 06:51:17 Description: In this episode from our e-Book on presenting in English, we’ll look at how to describe the trends show by a chart or graph. To get the background to the presentation and to review language for introducing visuals, you can refer back to BEP 103...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 116 ADV - Presentations: Analyzing Trends Updated: 2008-08-24 07:06:22 Description: In this Business English Pod episode, we’ll be completing our discussion of charts and graphs by studying language for making predictions and for supporting your predictions with analysis. We’ll also look at a couple of advanced ways to r...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 03 - Business Writing: An External Request Updated: 2008-08-31 07:55:42 Description: This is the third episode of our video podcast series: Email Tune-up. In today’s video we’re going to look at an email request to an external supplier asking them to speed up the delivery of a shipment. Each video lesson features a revie...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 117 ADV - Negotiations: Clarifying and Evaluating Positions Updated: 2008-09-07 05:08:45 Description: In this Business English Pod lesson we’re going to look at how to clarify and evaluate positions during a negotiation. An important part of any discussion is making our position clear; at the same time, we must make sure we understand the other...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 118 ADV - Negotiations: Declining an Offer whilst Maintaining Goodwill Updated: 2008-09-14 06:15:11 Description: Negotiations don’t always go according to plan. Disagreement is part of life. But to build lasting relationships, coping with failure is even more important than celebrating success. So in this show, we’ll examine a deal that does not get...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 07 - Project Management (Part 1) Updated: 2008-09-23 13:02:17 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at business words related to projects and project ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 08 - Project Management (Part 2) Updated: 2008-09-28 17:08:13 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. We continue our look at the vocabulary related to project management by look...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 04 Vocabulary - Discussing a Project Updated: 2008-10-05 06:49:34 Description: When you think of projects, what comes to mind? You might think of something quite complicated and extensive, like the new office project we’ll be hearing about today. But in fact, most of the tasks we do in business are part of a project. Even...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 119 INT - Telephoning: Making an Appointment Updated: 2008-10-12 07:04:22 Description: In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone. We live in the era of remote communication: teleconferencing, videoconferencing, and online meetings. More and more group efforts are...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 120 INT - Telephoning: Checking on an Order Updated: 2008-10-19 07:24:51 Description: Doing business across borders requires precise coordination, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 121 ADV - Negotiations: Bargaining Updated: 2008-10-26 05:26:12 Description: In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills. Bargaining is the process of swapping or trading concessions - in other words, “...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 122 ADV - Negotiations: Overcoming Blockage Updated: 2008-11-02 06:16:53 Description: In this episode of our ongoing Business English Podcast series on business negotiations in English, we will discuss how to overcome blockage in a negotiation. Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 09 Accounting - Basic Vocabulary (Part 1) Updated: 2008-11-09 19:24:42 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at basic vocabulary related to finance and account...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 10 Accounting - Basic Vocabulary: The Balance Sheet Updated: 2008-11-16 13:12:01 Description: In this episode of Video Vocab we take a look at financial and accounting vocabulary related to a company’s balance sheet. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with som...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 04 - Business Writing: An Internal Bad News Message Updated: 2008-11-23 15:08:59 Description: In this episode of Email Tune-up we’re looking at an email from Jenny, who is responsible for her company’s IT services. She has written the email to give her colleagues some bad news: the office email server will be “down” du...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 01 Advanced Grammar - Perfect Tenses Updated: 2008-11-30 09:33:28 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. This lesson examines the use of perfect tenses in both the simple and continuous aspect - past, present and future forms. In grammatical terms, pe...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 123 ADV - Negotiations: Closing the Deal Updated: 2008-12-07 06:08:35 Description: In the concluding episode of our Business English Podcast series on negotiating in English, we’re going to look at closing the deal. Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 02 Advanced ESL Grammar - Passive Voice Updated: 2008-12-14 10:32:03 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian looks at the use of the passive voice. After looking at why we use the passive voice, Brian goes on to explain how the passiv...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 23 CC - Telephoning: Dealing with a Problem Updated: 2008-12-21 08:04:16 Description: In celebration of the holidays, we’re releasing a selection of classic podcasts from deep within our archives. For each of the next five days, we’ll post one of the more popular podcasts from our early days. BEP 23 was the final podcast in our or...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 27 CC - Meetings: Expressing Opinions Updated: 2008-12-22 12:47:20 Description: Continuing our Christmas Classics series, here’s a revised version of an early BEP podcast on expressing opinions in meetings. The lesson introduces both formal (or careful) language as well as more informal (or direct) expressions for giving y...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 33 CC - Presentations: Summarizing and Closing Down Updated: 2008-12-23 12:02:53 Description: In today’s Christmas Classic, we’ll be looking at closing down and summarizing your presentation. A strong conclusion to your presentation helps leave your audience with a good impression and gives them a clear message about what action to you li...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 43 CC - Meetings: Managing the Discussion Updated: 2008-12-24 11:56:48 Description: Today’s Christmas Classic is the second in a two-part intermediate podcast series on opening and managing meetings. In this lesson we reviewed the language for keeping the discussion on track, encouraging participation, moving to a new topic and ch...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 45 CC - Socializing: Keeping a Conversation Going Updated: 2008-12-25 08:03:38 Description: In the final episode of our Christmas Classics series, we look at how to keep a conversation going by showing interest. The podcast introduces language and techniques for directing and maintaining the conversation, including changing the topic and sh...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 124 INT - Travel: Checking Out of a Hotel Updated: 2009-01-04 07:05:05 Description: If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. So, in this Business English Podcast lesson we’ll be looking at some of the la...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 125 INT - Travel: Renting a Car Updated: 2009-01-11 07:02:08 Description: Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use w...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English for Negotiations e-Book Preview Updated: 2009-01-18 13:08:36 Description: This is a preview of our new Business English e-book on negotiation skills: Successful Negotiations in English for ESL Learners. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons, review key language and techniques wit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 11 - GAAP: Generally Accepted Accounting Principles Updated: 2009-01-25 13:51:46 Description: In this episode of Video Vocab we take a look at financial and accounting vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 12 Accounting - Basic Vocabulary: GAAP (Part 2) Updated: 2009-02-01 19:55:39 Description: In this episode of Video Vocab, we continue our look at Business English vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 05 - Email Tune-up: Discussing Design Changes Updated: 2009-02-08 15:16:50 Description: In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower doo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 03 Advanced English Grammar - ING Forms and Gerunds Updated: 2009-02-15 13:10:32 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian reviews the different ING forms and gerunds. After looking at the various types of ING words in English, Brian goes on to expl...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 126 INT - Meetings: Discussing a Problem (Part 1) Updated: 2009-03-01 07:11:36 Description: One of the most common reasons for holding a meeting is to solve a problem. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 03 Advanced English Grammar - ING Forms and Gerunds Updated: 2009-02-15 13:10:32 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian reviews the different ING forms and gerunds. After looking at the various types of ING words in English, Brian goes on to exp...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 05 - Email Tune-up: Discussing Design Changes Updated: 2009-02-08 15:16:50 Description: In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower doo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 12 Accounting - Basic Vocabulary: GAAP (Part 2) Updated: 2009-02-01 19:55:39 Description: In this episode of Video Vocab, we continue our look at Business English vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 11 - GAAP: Generally Agreed Principles of Accounting Updated: 2009-01-25 13:51:46 Description: In this episode of Video Vocab we take a look at financial and accounting vocabulary related to the key components of GAPP or Generally Agreed Principles of Accounting. GAAP is a set of rules followed by accountants in preparing companies’ financia...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English for Negotiations e-Book Preview Updated: 2009-01-18 13:08:36 Description: This is a preview of our new Business English e-book on negotiation skills: Successful Negotiations in English for ESL Learners. Business English Pod e-Books enable you to learn on the go with MP3 audio lessons, review key language and techniques wit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 125 INT - Travel: Renting a Car Updated: 2009-01-11 07:02:08 Description: Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use w...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 124 INT - Travel: Checking Out of a Hotel Updated: 2009-01-04 07:05:05 Description: If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. So, in this Business English Podcast lesson we’ll be looking at some of the la...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 45 CC - Socializing: Keeping a Conversation Going Updated: 2008-12-25 08:03:38 Description: In the final episode of our Christmas Classics series, we look at how to keep a conversation going by showing interest. The podcast introduces language and techniques for directing and maintaining the conversation, including changing the topic and sh...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 02 Advanced ESL Grammar - Passive Voice Updated: 2008-12-14 10:32:03 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. In this video, Brian looks at the use of the passive voice. After looking at why we use the passive voice, Brian goes on to explain how the passiv...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 23 CC - Telephoning: Dealing with a Problem Updated: 2008-12-21 08:04:16 Description: BEP 23 was the final podcast in our original three-part series on the basics of handling phone calls in English. In this podcast we looked at how to deal with a difficult customer and reassure their concerns. Learn language for transferring calls, ap...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 27 CC - Meetings: Expressing Opinions Updated: 2008-12-22 12:47:20 Description: Continuing our Christmas Classics series, here’s a revised version of an early BEP podcast on expressing opinions in meetings. The lesson introduces both formal (or careful) language as well as more informal (or direct) expressions for giving y...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 33 CC - Presentations: Summarizing and Closing Down Updated: 2008-12-23 12:02:53 Description: In today’s Christmas Classic, we’ll be looking at closing down and summarizing your presentation. A strong conclusion to your presentation helps leave your audience with a good impression and gives them a clear message about what action to you li...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 43 CC - Meetings: Managing the Discussion Updated: 2008-12-24 11:56:48 Description: Today’s Christmas Classic is the second in a two-part intermediate podcast series on opening and managing meetings. In this lesson we reviewed the language for keeping the discussion on track, encouraging participation, moving to a new topic and ch...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 123 ADV - Negotiations: Closing the Deal Updated: 2008-12-07 06:08:35 Description: In the concluding episode of our Business English Podcast series on negotiating in English, were going to look at closing the deal. Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 04 - Business Writing: An Internal Bad News Message Updated: 2008-11-23 15:08:59 Description: In this episode of Email Tune-up we’re looking at an email from Jenny, who is responsible for her company’s IT services. She has written the email to give her colleagues some bad news: the office email server will be “down” du...more... LISTEN NOW | VIEW CACHE | DOWNLOAD CT 01 Advanced Grammar - Perfect Tenses Updated: 2008-11-30 09:33:28 Description: Chalk ‘n’ Talk is a new series of video lessons exploring advanced English grammar topics. These videos were made by Brian Rhodes, an English teacher from Canada. As Brian said, “These lessons are dedicated to my past and present s...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 10 Accounting - Basic Vocabulary: The Balance Sheet Updated: 2008-11-16 13:12:01 Description: In this episode ofVideo Vocab we take a look at financial and accounting vocabulary related to a company’s balance sheet. First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with some...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 09 Accounting - Basic Vocabulary (Part 1) Updated: 2008-11-11 19:24:42 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. Today we’re looking at basic vocabulary related to finance and account...more... LISTEN NOW | VIEW CACHE | DOWNLOAD VV 09 Accounting - Basic Vocabulary (Part 1) - Audio Only Updated: 2008-11-09 14:21:07 Description: This is a temporary post until the video version is ready. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 122 ADV - Negotiations: Overcoming Blockage Updated: 2008-11-02 06:16:53 Description: In this part of our ongoing Business English Podcast series on negotiation skills, we will discuss how to overcome blockage in a negotiation. Usually we think of blockage in terms of stumbling blocks, or obstacles, to agreement. But blockage can also...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 121 ADV - Negotiations: Bargaining Updated: 2008-10-26 05:26:12 Description: In this Business English Podcast episode, we’ll study the skills and language of bargaining. This podcast is part of an ongoing series on negotiation skills. Bargaining is the process of swapping or trading concessions - in other words, “...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 119 INT - Telephoning: Making an Appointment Updated: 2008-10-12 07:04:22 Description: In this Business English Podcast, we’ll be looking at the language used to make appointments on the telephone. We live in the era of remote communication: teleconferencing, videoconferencing, and online meetings. More and more group efforts are...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 120 INT - Telephoning: Checking on an Order Updated: 2008-10-19 07:24:51 Description: Doing business across borders requires precise coordination, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Meeting Essentials e-Book for Business ESL - Free Samples Updated: 2008-01-25 11:55:04 Description: Meeting Essentials is the Business ESL study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with MP3 audio lessons, review key language and techniques with the de...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Email Tune-up 02 - ESL Business Writing Video Updated: 2008-06-01 05:56:49 Description: This is the second episode of our new ESL video podcast series: Email Tune-up. In today's video we examine a very common type of email - a request for feedback on a document. Each video lesson features a review of a real-life email from one of our ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 99 ADV - Negotiating: Negotiation Strategy (Part 2) Updated: 2008-06-15 05:02:32 Description: This is the second in a two-part advanced business English lesson on negotiation strategy. It is part of a longer series of podcasts on the language and skills of negotiating in English. In the first episode, management consultant Bryan Fields discu...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 100 ADV - Job Interviews: Salary Negotiation Updated: 2008-06-22 05:58:28 Description: You’ve had your first and second interviews, you’ve performed well, and you’ve been selected. You’re one of the lucky few - youve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of the ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 110 ADV - Job Interviews: Stress Questions Updated: 2008-06-29 05:56:32 Description: As we’ve discussed in other episodes on job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Job Interviews e-Book for ESL Now Available Updated: 2008-07-06 12:54:54 Description: This is a preview of our new Business English e-book on job interviews: Successful Job Interviews for ESL. Successful Interviews takes you through each stage of the interview process: from discussing your previous experience and accomplishments, to h...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 111 ADV - Negotiations: Relationship Building Updated: 2008-07-13 05:22:23 Description: This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills. In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 112 ADV - Negotiations: Getting Started Updated: 2008-07-20 05:02:19 Description: This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting gr...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 113 ADV - Job Interviews: Second Round Interviews Updated: 2008-07-27 06:59:52 Description: Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more - there will be more questions, more pressure - and, of course, more likelihood...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 114 ADV - Job Interviews: HR Review of Candidates Updated: 2008-08-03 06:26:56 Description: As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire. A ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 03 Business Vocabulary - Office Manager Updated: 2008-08-10 05:51:03 Description: Today’s podcast continues our series on business vocabulary, with a special focus on collocations or word partnerships. By focusing on words that are commonly used together you can improve your vocabulary and also your ability to understand you...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 115 ADV - Presentations: Describing Trends Updated: 2008-08-17 06:51:17 Description: In this episode from our e-Book on presenting in English, we’ll look at how to describe the trends show by a chart or graph. To get the background to the presentation and to review language for introducing visuals, you can refer back to BEP 103...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 116 ADV - Presentations: Analyzing Trends Updated: 2008-08-24 07:06:22 Description: In this Business English Pod episode, we’ll be completing our discussion of charts and graphs by studying language for making predictions and for supporting your predictions with analysis. We’ll also look at a couple of advanced ways to r...more... LISTEN NOW | VIEW CACHE | DOWNLOAD ET 03 - Business Writing: An External Request Updated: 2008-08-31 07:55:42 Description: This is the third episode of our video podcast series: Email Tune-up. In today’s video we’re going to look at an email request to an external supplier asking them to speed up the delivery of a shipment. Each video lesson features a revie...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 117 ADV - Negotiations: Clarifying and Evaluating Positions Updated: 2008-09-07 05:08:45 Description: In this Business English Pod lesson we’re going to look at how to clarify and evaluate positions during a negotiation. An important part of any discussion is making our position clear; at the same time, we must make sure we understand the other...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 118 ADV - Negotiations: Declining an Offer whilst Maintaining Goodwill Updated: 2008-09-14 06:15:11 Description: Negotiations don’t always go according to plan. Disagreement is part of life. But to build lasting relationships, coping with failure is even more important than celebrating success. So in this show, we’ll examine a deal that does not get...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 07 - Project Management (Part 1) Updated: 2008-09-23 13:02:17 Description: At long last, here’s the actual video version of this episode. Since the audio only version seems to be going down well, we’ll keep it online so listeners have a choice. Video Vocab is a series of short videos explaining the meaning of im...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 08 - Project Management (Part 2) Updated: 2008-09-28 17:08:13 Description: Video Vocab is a series of short videos explaining the meaning of important business terms related to many of the topics that are part of every day business conversations. We continue our look at the vocabulary related to project management by look...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 04 Vocabulary - Discussing a Project Updated: 2008-10-05 06:49:34 Description: When you think of projects, what comes to mind? You might think of something quite complicated and extensive, like the new office project we’ll be hearing about today. But in fact, most of the tasks we do in business are part of a project. Even...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 98 ADV - Negotiating: Negotiation Strategy (Part 1) Updated: 2008-06-08 04:59:53 Description: This is the beginning of a new Business English Podcast series on the skills and language of negotiating in English for ESL. We'll explore the topic of negotiations in a series of podcasts that examine several typical business negotiations and the la...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Email Tune-up 02 - ESL Business Writing Video Updated: 2008-06-01 05:56:49 Description: This is the second episode of our new ESL video podcast series: Email Tune-up. In today's video we examine a very common type of email - a request for feedback on a document. Each video lesson features a review of a real-life email from one of our ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 97 ADV - Talking about the Economy Updated: 2008-05-25 05:50:23 Description: In this Business English Podcast lesson, we'll be studying some phrases and vocabulary that you can use to discuss the economy and economic issues, including voicing and reassuring concerns. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 96 INT - Socializing: Business Meals & Dining Out Updated: 2008-05-18 06:51:46 Description: In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 95 ADV - Communication: Resolving Conflict (Part 2) Updated: 2008-05-11 06:48:53 Description: This is the second in a two-part Business English Podcast lesson on resolving conflict, in which weve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 94 ADV - Communication: Resolving Conflict (Part 1) Updated: 2008-05-04 10:14:06 Description: People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on res...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 92 INT - Sales: Features, Advantages, Benefits (or FAB Presentation) Updated: 2008-04-13 05:54:36 Description: In this Business English Podcast lesson, we're going to look at the "classic sales" approach to selling products and services using the FAB technique. FAB stands for features, attributes and benefits and is a commonly used approach to presenting and ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 93 INT - Sales: Taking an Order Updated: 2008-04-20 07:57:26 Description: In this Business English Pod episode, we’ll be focusing on the language of taking an order and discussing standard terms, such as delivery time, payment method, and so on. The listening takes us back to the Foxtrot showroom in Las Vegas. As yo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Email Tune-up 01 - A new video podcast on business writing Updated: 2008-04-27 06:47:53 Description: Today, we’re launching a new video podcast series: Email Tune-up Each video will feature a review of a real-life email from one of our members. After reviewing the background and contents of the email, we’ll then see what improvements we ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 91 ADV - Job Interviews: Asking the Interviewer Questions Updated: 2008-04-06 06:18:31 Description: There is one question that you will definitely be asked in any job interview, a question for which you should always prepare a response. That is: “Do you have any questions for me?” In this Business English Podcast lesson, we will focus o...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BVP 02: Human Resources - Training Manager Updated: 2008-03-26 11:40:08 Description: In the second part of our new ESL podcast series on business vocabulary, we continue with the topic of human resources (HR) by looking at useful language and collocations to describe the role and responsibilities of a training manager. In this fast-c...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 90 ADV - Job Interviews: Talking about your Greatest Weakness Updated: 2008-03-30 07:35:42 Description: In this advanced Business English Podcast we continue to look at the language and skills of interviewing for jobs in English. So far in this series, we’ve examined two common questions that you will likely be asked in almost any interview. The...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business Vocabulary BVP 01 - Human Resources: HR Manager Updated: 2008-03-23 08:11:22 Description: In this new series of podcasts, we're going to look at useful vocabulary for describing different jobs and industries. In the first business vocabulary podcast we are going to listen to Greg, an HR manager, describe his role as a human resources mana...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 89 INT - Telephoning: Arranging a Visit Updated: 2008-03-16 05:01:52 Description: In this Business English Podcast lesson we're going to look at useful language for making arrangements by telephone. In particular, we'll practice language for handling the practical details of a business visit, such as airport pickup and restaurant ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 88 INT - Telephoning: Booking a Travel Ticket Updated: 2008-03-09 06:35:18 Description: Booking tickets on the phone is a basic part of business travel. In this intermediate Business English Podcast, we will practice useful phrases and language for making airplane arrangements on the telephone. Viva is an Italian manufacturer of ladies&...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 87 ADV - Job Interviews: Talking about Accomplishments (Part 2) Updated: 2008-03-02 07:04:26 Description: In this Business ENglish Podcast episode, we examine another good response to the question about previous experience and describing your accomplishments in job interviews. We'll be looking at someone with a little more work experience: Yala Santos is...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 86 ADV - Job Interviews: Talking about Accomplishments (Part 1) Updated: 2008-02-24 06:09:20 Description: This is the first in a two-part Business English Podcast series on talking about your accomplishments. It is one of an ongoing sequence of podcasts that focus on the job interview process. Along with your previous experience, your greatest accomplish...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Meeting Essentials e-Book for Business ESL - Free Samples Updated: 2008-01-25 11:55:04 Description: Meeting Essentials is the Business ESL study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with MP3 audio lessons, review key language and techniques with the de...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 85 INT - Sales: Informal Product Presentation Updated: 2008-02-17 06:17:32 Description: In this Business English Podcast lesson, we’re going to look at the language of presenting your products and services to potential clients in informal situations. Following on from our episode on hosting a site visit, we return to our friends ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 84 INT - Sales: Site Visit Updated: 2008-02-10 09:20:27 Description: There are many different kinds of sites. We often speak of construction sites, a site where something is being built such as buildings, roads, bridges, airports, and so on. But a site can also be a completed structure, like a factory or even someti...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 73 ADV - Idioms: Business is War (Part 1) Updated: 2007-11-18 03:12:44 Description: Business and war. War and business. Its no accident that many business strategies and management techniques were first developed in the military. Actually, its quite natural that we think about business competition in terms of war. Companies fight ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 83 ADV - Job Interviews: Previous Experience (Part 2) Updated: 2008-02-03 06:48:52 Description: This is the second in a two-part Business English Podcast series on discussing previous experience in workplace English job interviews. It is one of an ongoing sequence of ESL podcasts that covers the whole interview process. In the first part of thi...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 82 ADV - Job Interviews: Previous Experience (Part 1) Updated: 2008-01-27 08:12:38 Description: This is the first in a two-part Business English Podcast series on talking about your previous experience in a job interview for ESL. It is one of a longer sequence of podcasts that will focus on the complete job interview process. When you sit down...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Meeting Essentials e-Book for Business ESL - Free Samples Updated: 2008-01-25 11:55:04 Description: Meeting Essentials is a Business ESL study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with MP3 audio lessons, review key language and techniques with the detai...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 81 INT - Meetings: Finishing Up and Action Points Updated: 2008-01-20 07:12:14 Description: It's the end of a meeting, and everyone wants to go, but wait! We have one last thing to do: Action points. That means: Tell everyone who is going to do what, and when. Having no clear action points is a number one reason meetings are unproductive. S...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 10 (Transcript) - Viacom Sues YouTube Updated: 2007-06-17 09:17:36 Description: Heres the transcript for our latest ESL business news podcast on internet phenomenon YouTube. Practice you listening and vocabulary skills with new online activities. Check out the FREE samples in the Learning Center. All Premium Members will recei...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 11 (Transcript) - iPhone Launch Updated: 2007-07-13 14:06:32 Description: Heres the transcript for our latest ESL business news podcast on Apple’s new iPhone gadget. Download Business News 11 (Transcript) - iPhone LaunchShare This ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 106e (Transcript and Activities) - Presenting for Success: Using your Voice Updated: 2007-12-25 08:23:57 Description: These are the study notes and online language review exercises for BEP 106e: Using your Voice. Presenting for Success is the first in a series of audio /e-books covering essential language and phrases for key business English skills for the workplac...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 80 INT - Travel: Checking In to a Hotel Updated: 2008-01-13 13:54:14 Description: Arriving at a hotel after a long, hard day of travel, you need to do one last thing before you can take a hot shower and relax in front of the TV - you need to check in. That means registering for the room by filling out any necessary forms and givi...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 79 INT - Travel: Making a Hotel Reservation Updated: 2008-01-06 13:23:01 Description: Download BEP 79 INT - Travel: Making a Hotel ReservationTodays Business English Podcast lesson is on making a hotel reservation. It’s something all of us need to do: Whether it’s for a company business trip, or for personal travel - we a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 78 INT - Socializing: Discussing Politics Updated: 2007-12-30 06:07:07 Description: Download BEP 78 INT - Socializing: Discussing PoliticsThey say there’s one rule of conversation that you should always follow in business - don’t talk about politics, sex or religion. Actually, however, it seems like 90% of casual convers...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 106e - Presenting for Success: Using your Voice and Emphasizing Key Language Updated: 2007-12-23 08:00:49 Description: Download BEP 106e - Using your Voice and Emphasizing Key LanguageTo celebrate the holidays we are releasing a free lesson from our recent business English audio /e-book: Presenting for Success. Free copies of the transcript and online activities for ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 77 INT - Happy Hour: After-Work Socializing Updated: 2007-12-16 09:17:21 Description: Download BEP 77 INT - Happy Hour: After-Work SocializingIn many countries, having a drink after work with colleagues is a popular way to relax: This kind of socializing helps us get to know each other and to build team spirit. To attract customers wh...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 76 ADV - Performance Appraisals: Setting Goals (Part 2) Updated: 2007-12-09 05:04:01 Description: Download BEP 76 ADV - Performance Appraisals 2: Setting Goals This is the second in a two-part Business English Pod series on performance appraisals. In the first lesson, we covered giving feedback. In this podcast, we will discuss setting goals. The...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 75 ADV - Performance Appraisals: Giving Feedback (Part 1) Updated: 2007-12-02 08:53:53 Description: Download BEP 75 ADV - Performance Appraisals 1: Giving FeedbackPerformance appraisals - sometimes called job performance evaluations or reviews - are a powerful way to develop staff’s potential. These skills are important not just for HR (Human...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 04: Law 1 - Basic Legal Vocabulary Updated: 2007-05-02 17:13:04 Description: Download VideoVocab 04: Law 1 - Basic Legal VocabularyIn this epsiode of Video Vocab we’re going to look at basic vocabulary related to the law. This is the first in a three-part series: part 1 covers basic legal terms, part 2 will look at word...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 05: Law 2 - Court Cases Updated: 2007-05-06 15:27:46 Description: Download VideoVocab 05: Law 2 - Court CasesThis is the second in our 3-part Video Vocab series on the law. Today we focus on the vocabulary used to describe the actions and people involved in a court case. Key Vocabulary: Court case (n), trial (n),...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 46 ADV - Cold Calling: Getting off to a Good Start Updated: 2007-05-09 08:07:13 Description: Download BEP 46 ADV - Cold Calling: Getting off to a Good StartToday’s episode is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls. Unsolicited means not asked for. S...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Updated: 2007-05-13 08:24:06 Description: Download BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Today is the second in our three-part Business English Podcast series on a useful telephone and sales skill: cold calling. You can always make yourself more persuasive by ask...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 48 ADV - Cold Calling: Dealing with Objections and Closing the Call Updated: 2007-05-16 12:21:46 Description: Download BEP 48 ADV - Cold Calling: Dealing with ObjectionsThis is the last in our three-part Business English Podcast series on cold calling. In todays episode, youll learn how to deal with several typical kinds of objections that a potential cust...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 06: Law 3 - Commercial Law Updated: 2007-05-20 19:16:20 Description: Download Video Vocab 06: Law 3 - Commercial LawThis video podcast introduces definitions and collocations related to commercial law, including: contract law; copyright; intellectual property rights, arbitration, lawsuit; to sue; to litigate; plaintif...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 49 INT - Softening Negative Replies (Part 1) Updated: 2007-05-23 09:54:06 Description: Download BEP 49 INT - Softening Negative Replies (Part 1)This is the first in a two-part series on softening negative replies - saying no politely. No is one of the strongest words in any language. Because it carries so much force, no is hard t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 50 INT - Softening Negative Replies (Part 2) Updated: 2007-05-27 06:25:37 Description: Download BEP 50 INT - Softening Negative Replies (Part 2)This is the second in a two-part series on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative. Also, ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 10 - Viacom Sues YouTube for 1 Billion Dollars Updated: 2007-06-06 18:02:57 Description: Download Business News 10 - Viacom Sues YouTube for 1 Billion DollarsToday we have a Business English News story on a company that’s been in the news quite a bit recently - YouTube. In particular, we refresh and discuss some of the key vocabula...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 51 INT - Strategically Using Vague Language (Part 1) Updated: 2007-06-10 06:48:50 Description: Download BEP 51 – Strategically Using Vague Language (Part 1)Today is the first in a two-part series on using vague language. Vague means not clearly defined. For example, if you ask someone what time it is and they say About 7 or so, they...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 52 INT - Strategically Using Vague Language (Part 2) Updated: 2007-06-13 08:09:14 Description: Download BEP 52 INT - Strategically Using Vague Language (Part 2)This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered being vague to make a polite excuse or to avoid sounding arro...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing) Updated: 2007-06-20 06:45:56 Description: Download BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing)Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guest...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 54 ADV - Customer Service: Handling Complaints (Part 2: Resolving the Complaint) Updated: 2007-06-24 06:10:20 Description: Download BEP 54 ADV - Customer Service: Handling Complaints (Part 2)This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 55 INT - Business Travel: Airport Departure and Take Off Updated: 2007-06-29 16:26:08 Description: Download BEP 55 INT - Business Travel: Airport Departure and Take OffThis Business English Podcast is the first in a series of shows that will follow an employee of a manufacturing company on a training trip to the U.S. Over the series, well practic...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 56 INT - Business Travel 2: Customs and Immigration Updated: 2007-07-01 04:13:06 Description: Download BEP 56 INT - Business Travel 2: Customs and ImmigrationContinuing our series on business travel, we rejoin Alan and Honesto on their business trip to the USA. In BEP 55 - Airport Departures and Take Off, Alan, the main character in our story...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 11 - iPhone Launch Updated: 2007-07-08 15:52:50 Description: Download Business News 11 - iPhone LaunchToday, were talking about Apples new mobile phone the iPhone actually its a combination of phone, iPod and internet browser all rolled into one gadget. Well be looking at the hype or massive publicity...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 57 - Water Cooler Chitchat: Sports Idioms 1 Updated: 2007-07-15 12:17:56 Description: Download BEP 57 - Water Cooler Chitchat: Sports IdiomsThis Business English Pod lesson is the first in an ongoing series where well listen in on some typical chitchat around the office water cooler. Youll find a water cooler in offices around the w...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 58 - Water Cooler Chitchat: Sports Idioms 2 Updated: 2007-07-22 11:51:01 Description: Download BEP 58 - Water Cooler Chitchat: Sports Idioms 2Sports Idioms 2, is part of a series that focuses on informal conversation or small talk water cooler chitchat. Were continuing where we left off last time in BEP 57.Jan and Jen, employees of...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 59 ADV - Persuasion 1: Getting Attention Updated: 2007-07-29 14:11:39 Description: Download BEP 59 ADV - Persuasion 1: Getting AttentionDo you ever need to persuade or convince someone of your point of view? Do you need to win support for a proposal, or get backing for a project? Of course you do. Persuasion convincing someone of...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 60 ADV - Persuasion 2: Establishing the Need Updated: 2007-08-05 12:02:51 Description: Download BEP 60 ADV - Persuasion 2: Establishing the NeedWelcome to the second in this three-part Business English Pod series on presenting your ideas presuasively. Last time we heard a bad example and a good example of persuasion. Then we covered t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 61 PP: American Sports Idioms in a Business Meeting Updated: 2007-08-12 09:23:01 Description: Download BEP 61 PP: American Sports Idioms in a Business Meeting This is the first in a series of Business English Practice Pods that review and extend the language that is covered in the regular podcast. Practice pod dialogs will revise key languag...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action Steps Updated: 2007-08-19 08:07:16 Description: Download BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action StepsIn the first two shows (BEP 59 & BEP 60) in this three-part series on persuasion, we saw how getting your audiences attention and demonstrating a clear need were e...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 63 PP: Indirect Persuasion in a Social Context Updated: 2007-08-26 10:46:17 Description: Download BEP 63 PP: Indirect Persuasion in a Social ContextLife is actually a constant exercise in persuasion, wouldnt you say? What I mean is we dont just need to persuade people in the meeting room; actually, we are constantly using the tools of...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 64 ADV - Questioning Techniques (Part 1) Updated: 2007-09-02 05:48:05 Description: Download BEP 64 ADV - Questioning Techniques (Part 1)Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 65 ADV - Questioning Techniques (Part 2) Updated: 2007-09-09 05:15:31 Description: Download BEP 65 ADV - Questioning Techniques (Part 2)This is the second in a two-part Business English Pod series on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering information with open questions, getting spe...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 66 INT - Travel: Hot Desking and Making Requests Updated: 2007-09-16 06:22:14 Description: Download BEP 66 INT – Travel: Hot Desking and Making RequestsWhat do you do if you dont have office space for all your employees or many of them usually spend most of their time traveling or working offsite? In the 90s, some clever manager cam...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 67 INT - Travel: Morning Greeting and Chat Updated: 2007-09-23 02:24:17 Description: Download BEP 67 INT - Travel: Morning Greeting and ChatThis is the fourth in a series of intermediate business ESL podcasts that focus on business travel. In this series were following a group of trainees who work for the telecommunications company ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 101e - Presenting for Success: Making your Introduction Updated: 2007-09-30 08:23:42 Description: Download BEP 101e - Presenting for Success: Making your Introduction Making your Introduction is a preview of our upcoming audio / ebook on presentations skills and language. In this first chapter we take a look at how to make a good start as well ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English Pod Fall Update Updated: 2007-10-05 14:13:29 Description: Download Business English Pod Fall UpdateFind out what’s coming up this fall (autumn) on Business English Pod: - Stand Up and Speak Out Against Poverty - join the U.N. sponsored event to help the billions of people living in extreme poverty. Cl...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 103e - Presenting for Success: Describing Charts and Trends (Part 1) Updated: 2007-10-07 10:31:45 Description: Download BEP 103e - Presenting for Success: Describing Charts and Trends (Part 1)This is the first of three episodes on charts and trends from our new eBook - Presenting for Success. Over these three shows, well be learning language for dealing with...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 68 INT - Meetings: Interrupting and Resisting Interruption Updated: 2007-10-14 06:23:55 Description: Download BEP 68 INT - Meetings: InterruptingAs a non-native speaker of English, you might often find yourself in situations like this: Youre sitting in a meeting or a teleconference, and some of the participants are native English speakers. They are...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 69 INT - Telephoning: Leaving a Message Updated: 2007-10-21 08:50:52 Description: Download BEP 69 INT - Telephoning: Leaving a MessagePeople are busy. When you telephone people, they often arent there to take your call, so you need to leave a message. And almost everyone has to answer the telephone and take a message sometimes. D...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 70 ADV - Mergers: Breaking Bad News Updated: 2007-10-28 05:01:33 Description: Download BEP 70 ADV - Mergers 1: Breaking Bad NewsThis is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger. Todays episode focuses on vague, diplomatic lang...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 71 ADV - Mergers: Office Gossip and Reported Speech Updated: 2007-11-04 08:05:18 Description: Download BEP 71 ADV - Mergers: Office GossipThis is the second in a three-part series that follows some of the internal discussions that take place in a company going through a merger. Todays episode focuses on casual office conversation and gossip....more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 72 INT - Telephoning: Leaving a Voicemail Message Updated: 2007-11-11 07:54:52 Description: Download BEP 72 INT - Telephoning: Leaving a Voicemail MessageWhen you call someone but they arent there, often their voicemail picks up or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal wit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 74 ADV - Idioms: Business is War (Part 2) Updated: 2007-11-25 05:57:50 Description: Download BEP 74 ADV - Idioms: Business is War (Part 2)This is the second in a two-part Business English Pod series on war idioms. Everywhere you look in business, you will find the language of war: We often think and talk about business competit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 74 ADV - Idioms: Business is War (Part 2) Updated: 2007-11-25 05:57:50 Description: Download BEP 74 ADV - Idioms: Business is War (Part 2)This is the second in a two-part Business English Pod series on war idioms. Everywhere you look in business, you will find the language of war: We often think and talk about business competit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 73 ADV - Idioms: Business is War (Part 1) Updated: 2007-11-18 03:12:44 Description: Download BEP 73 ADV - Idioms: Business is War 1Business and war. War and business. Its no accident that many business strategies and management techniques were first developed in the military. Actually, its quite natural that we think about busines...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 72 INT - Telephoning: Leaving a Voicemail Message Updated: 2007-11-11 07:54:52 Description: Download BEP 72 INT - Telephoning: Leaving a Voicemail MessageWhen you call someone but they arent there, often their voicemail picks up or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal wit...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 71 ADV - Mergers: Office Gossip and Reported Speech Updated: 2007-11-04 08:05:18 Description: Download BEP 71 ADV - Mergers: Office GossipThis is the second in a three-part series that follows some of the internal discussions that take place in a company going through a merger. Todays episode focuses on casual office conversation and gossip....more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 70 ADV - Mergers: Breaking Bad News Updated: 2007-10-28 05:01:33 Description: Download BEP 70 ADV - Mergers 1: Breaking Bad NewsThis is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger. Todays episode focuses on vague, diplomatic lang...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 69 INT - Telephoning: Leaving a Message Updated: 2007-10-21 08:50:52 Description: Download BEP 69 INT - Telephoning: Leaving a MessagePeople are busy. When you telephone people, they often arent there to take your call, so you need to leave a message. And almost everyone has to answer the telephone and take a message sometimes. D...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 68 INT - Meetings: Interrupting and Resisting Interruption Updated: 2007-10-14 06:23:55 Description: Download BEP 68 INT - Meetings: InterruptingAs a non-native speaker of English, you might often find yourself in situations like this: Youre sitting in a meeting or a teleconference, and some of the participants are native English speakers. They are...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 64 ADV - Questioning Techniques (Part 1) Updated: 2007-09-02 05:48:05 Description: Download BEP 64 ADV - Questioning Techniques (Part 1)Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 65 ADV - Questioning Techniques (Part 2) Updated: 2007-09-09 05:15:31 Description: Download BEP 65 ADV - Questioning Techniques (Part 2)This is the second in a two-part Business English Pod series on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering information with open questions, getting spe...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 66 INT - Travel: Hot Desking and Making Requests Updated: 2007-09-16 06:22:14 Description: Download BEP 66 INT – Travel: Hot Desking and Making RequestsWhat do you do if you dont have office space for all your employees or many of them usually spend most of their time traveling or working offsite? In the 90s, some clever manager cam...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 67 INT - Travel: Morning Greeting and Chat Updated: 2007-09-23 02:24:17 Description: Download BEP 67 INT - Travel: Morning Greeting and ChatThis is the fourth in a series of intermediate business ESL podcasts that focus on business travel. In this series were following a group of trainees who work for the telecommunications company ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 101e - Presenting for Success: Making your Introduction Updated: 2007-09-30 08:23:42 Description: Download BEP 101e - Presenting for Success: Making your Introduction Making your Introduction is a preview of our upcoming audio / ebook on presentations skills and language. In this first chapter we take a look at how to make a good start as well ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English Pod Fall Update Updated: 2007-10-05 14:13:29 Description: Download Business English Pod Fall UpdateFind out what’s coming up this fall (autumn) on Business English Pod: - Stand Up and Speak Out Against Poverty - join the U.N. sponsored event to help the billions of people living in extreme poverty. Cl...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 63 PP: Indirect Persuasion in a Social Context Updated: 2007-08-26 10:46:17 Description: Download BEP 63 PP: Indirect Persuasion in a Social ContextLife is actually a constant exercise in persuasion, wouldnt you say? What I mean is we dont just need to persuade people in the meeting room; actually, we are constantly using the tools of...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 43 INT - Meetings: Opening and Managing Meetings (Part 2) Updated: 2007-04-15 08:09:27 Description: Download BEP 43 INT - Meetings: Opening and Managing Meetings (Part 2)This is the second in our two-part intermediate Business English Podcast series on opening and managing meetings. In the first episode, we looked at how to open a meeting. In today...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action Steps Updated: 2007-08-19 08:07:16 Description: Download BEP 62 ADV - Persuasion 3: Satisfaction, Visualization and Action StepsIn the first two shows (BEP 59 & BEP 60) in this three-part series on persuasion, we saw how getting your audiences attention and demonstrating a clear need were e...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 61 PP: American Sports Idioms in a Business Meeting Updated: 2007-08-12 09:23:01 Description: Download BEP 61 PP: American Sports Idioms in a Business Meeting This is the first in a series of Business English Practice Pods that review and extend the language that is covered in the regular podcast. Practice pod dialogs will revise key languag...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 60 ADV - Persuasion 2: Establishing the Need Updated: 2007-08-05 12:02:51 Description: Download BEP 60 ADV - Persuasion 2: Establishing the NeedWelcome to the second in this three-part Business English Pod series on presenting your ideas presuasively. Last time we heard a bad example and a good example of persuasion. Then we covered t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 59 ADV - Persuasion 1: Getting Attention Updated: 2007-07-29 14:11:39 Description: Download BEP 59 ADV - Persuasion 1: Getting AttentionDo you ever need to persuade or convince someone of your point of view? Do you need to win support for a proposal, or get backing for a project? Of course you do. Persuasion convincing someone of...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 58 - Water Cooler Chitchat: Sports Idioms 2 Updated: 2007-07-22 11:51:01 Description: Download BEP 58 - Water Cooler Chitchat: Sports Idioms 2Sports Idioms 2, is part of a series that focuses on informal conversation or small talk water cooler chitchat. Were continuing where we left off last time in BEP 57.Jan and Jen, employees of...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 57 - Water Cooler Chitchat: Sports Idioms Updated: 2007-07-15 12:17:56 Description: Download BEP 57 - Water Cooler Chitchat: Sports IdiomsThis Business English Pod lesson is the first in an ongoing series where well listen in on some typical chitchat around the office water cooler. Youll find a water cooler in offices around the w...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 11 - iPhone Launch Updated: 2007-07-08 15:52:50 Description: Download Business News 11 - iPhone LaunchToday, were talking about Apples new mobile phone the iPhone actually its a combination of phone, iPod and internet browser all rolled into one gadget. Well be looking at the hype or massive publicity...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Video Vocab 06: Law 3 - Commercial Law Updated: 2007-05-20 19:16:20 Description: Download Video Vocab 06: Law 3 - Commercial LawThis video podcast introduces definitions and collocations related to commercial law, including: contract law; copyright; intellectual property rights, arbitration, lawsuit; to sue; to litigate; plaintif...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 49 INT - Softening Negative Replies (Part 1) Updated: 2007-05-23 09:54:06 Description: Download BEP 49 INT - Softening Negative Replies (Part 1)This is the first in a two-part series on softening negative replies - saying no politely. No is one of the strongest words in any language. Because it carries so much force, no is hard t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 50 INT - Softening Negative Replies (Part 2) Updated: 2007-05-27 06:25:37 Description: Download BEP 50 INT - Softening Negative Replies (Part 2)This is the second in a two-part series on softening negative replies. Last time you worked on softening negative replies in conversation to keep the atmosphere friendly and cooperative. Also, ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English Pod - June 07 Update Updated: 2007-06-03 09:54:43 Description: Download Business English Pod - June 07 UpdateFind out what’s coming up on Business English Pod in June. Share This ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 10 - Viacom Sues YouTube for 1 Billion Dollars Updated: 2007-06-06 18:02:57 Description: Download Business News 10 - Viacom Sues YouTube for 1 Billion DollarsToday we have a Business English News story on a company that’s been in the news quite a bit recently - YouTube. In particular, we refresh and discuss some of the key vocabula...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 51 - Strategically Using Vague Language (Part 1) Updated: 2007-06-10 06:48:50 Description: Download BEP 51 – Strategically Using Vague Language (Part 1)Today is the first in a two-part series on using vague language. Vague means not clearly defined. For example, if you ask someone what time it is and they say About 7 or so, they...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 52 INT - Strategically Using Vague Language (Part 2) Updated: 2007-06-13 08:09:14 Description: Download BEP 52 INT - Strategically Using Vague Language (Part 2)This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered being vague to make a polite excuse or to avoid sounding arro...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing) Updated: 2007-06-20 06:45:56 Description: Download BEP 53 ADV - Customer Service: Handling Complaints (Part 1: Empathizing)Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guest...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 54 ADV - Customer Service: Handling Complaints (Part 2: Resolving the Complaint) Updated: 2007-06-24 06:10:20 Description: Download BEP 54 ADV - Customer Service: Handling Complaints (Part 2)This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 55 INT - Business Travel: Airport Departure and Take Off Updated: 2007-06-29 16:26:08 Description: Download BEP 55 INT - Business Travel: Airport Departure and Take OffThis Business English Podcast is the first in a series of shows that will follow an employee of a manufacturing company on a training trip to the U.S. Over the series, well practic...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 56 INT - Business Travel 2: Customs and Immigration Updated: 2007-07-01 04:13:06 Description: Download BEP 56 INT - Business Travel 2: Customs and ImmigrationContinuing our series on business travel, we rejoin Alan and Honesto on their business trip to the USA. In BEP 55 - Airport Departures and Take Off, Alan, the main character in our story...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business English Pod - July Update Updated: 2007-07-04 14:51:17 Description: Download Business English Pod - July 07 UpdateFind out what’s coming up in July on Business English Pod: - Business News show on Apple’s new iPhone - Around the Water Cooler - casual office conversations and idioms - Presentations - a pre...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 48 ADV - Cold Calling: Dealing with Objections and Closing the Call Updated: 2007-05-16 12:21:46 Description: Download BEP 48 ADV - Cold Calling: Dealing with ObjectionsThis is the last in our three-part Business English Podcast series on cold calling. In todays episode, youll learn how to deal with several typical kinds of objections that a potential cust...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Updated: 2007-05-13 08:24:06 Description: Download BEP 47 ADV - Cold Calling: Clarifying Benefits and Making a Pitch Today is the second in our three-part Business English Podcast series on a useful telephone and sales skill: cold calling. You can always make yourself more persuasive by ask...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 46 ADV - Cold Calling: Getting off to a Good Start Updated: 2007-05-09 08:07:13 Description: Download BEP 46 ADV - Cold Calling: Getting off to a Good StartToday’s episode is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls. Unsolicited means not asked for. S...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 45 INT - Socializing: Keeping a Conversation Going Updated: 2007-04-29 05:04:54 Description: Download BEP 45 INT - Socializing: Keeping a Conversation GoingToday is the second in a two-part intermediate Business English Pod series on the basics of socializing and networking. Last time you learned ways to start and finish a conversation appro...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 44 INT - Socializing: Striking Up a Conversation Updated: 2007-04-25 07:04:25 Description: Today’s Business English Pod episode is the first in a two-part series on the basics of social English: starting a conversation, keeping it going, and finishing it appropriately. Successful conversation is an important part of networking - the ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 09 (Enhanced M4a) - Reebok Launches Ad Campaign Updated: 2007-04-22 15:43:19 Description: This is an enhanced version of the first intermediate Business English News podcast on Reebok’s new marketing campaign. Now you can view pictures and text related to the article on your computer or video iPod (you should also be able to see the...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 09 INT - Reebok Launches Ad Campaign Updated: 2007-04-18 12:40:09 Description: Today were introducing our first Business English News podcast for intermediate listeners. This will now be a regular show with new episodes each month. Most of the time, we’ll cover a similar topic to the current Advanced Business News podcas...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 42 INT - Meetings: Opening and Managing Meetings (Part 1) Updated: 2007-04-12 03:45:49 Description: This is the first in a two-part intermediate Business English Podcast series on opening and managing meetings. In this episode, we’ll look at how to open a meeting. In the second part you will learn how to manage the discussion. The listening t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 08 - Celebrities Losing Marketing Appeal Updated: 2007-04-04 10:17:32 Description: Today we have a Business English News story on a recent study by several universities that looks into the selling power or influence of celebrities. Celebrity is another word for famous person, such as a movie or sports star. In this podcast we a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 38 INT: Describing a Procedure Updated: 2007-03-14 09:00:50 Description: Todays Business English Podcast episode focuses on explaining a procedure. Well also look at some common computer vocabulary. In our jobs, we often have to tell people about procedures and processes - explaining how to do something. This can be mor...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 39 INT - Reporting: Project Update Updated: 2007-03-18 06:53:30 Description: In todays intermediate Business English Podcast episode youll practice reporting on progress. That means informing your boss or colleagues about your current work. This is also called updating someone on the status of a project. Reporting on progre...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 40 ADV - Job Interviews: First Round Interview (Part 1) Updated: 2007-03-28 11:50:09 Description: Todays Business English Podcast lesson is the first in a two-part series that follows job applicant William Chow through his first interview at an international bank. In this podcast youll learn how to deal with some typical first round interview q...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 41 ADV - Job Interviews: First Round (Part 2) Updated: 2007-04-01 07:18:58 Description: BEP 41 ADV - This is the second in a two-part Business English Pod series on first round job interviews. Youll practice responding to common interview questions and learn some useful phrases and vocabulary. As youll remember from the first episode,...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 37 ADV - Presentations: Question and Answer (Part 2) Updated: 2007-03-11 03:56:50 Description: Todays advanced Business English Podcast episode is the second in our a two-part series on question and answer, or Q&A. The listening starts where we left off last time. Nick, the new European sales director at Harper-Tolland Steel, is answer...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 36 ADV - Presentations: Question and Answer (Part 1) Updated: 2007-03-07 14:09:23 Description: Today, were going to take another look at making presentations in English with the first in a two-part series focused on question and answer - popularly referred to as Q&A.This listening is from the Q&A session that follows on from our pre...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 34 INT - Meetings: Clarifying What Was Said Updated: 2007-02-18 08:06:57 Description: This is the first in a two-part Business English Podcast series on clarifying. To clarify means to make clear. Today well look at phrases and skills for clarifying what was said. For example, I didnt quite catch that. Could you say that again? Th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 33 ADV - Presentations: Closing Down&Summarizing Updated: 2007-02-10 12:19:42 Description: In todays Business English Podcast episode, well be looking at closing down and summarizing your presentation.As we mentioned a while back in BEP 101 (Click this link to listen to the podcast), a strong introduction is important to give your audien...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 32 ADV - Meetings: Brainstorming & Discussing Ideas Updated: 2007-02-04 03:15:06 Description: In this Business English Podcast we take another look at the language used to suggest and discuss ideas in meetings and teleconferences. We’ll also provide further language for diplomatic disagreement and agreeing action points at the end of th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 21 - Telephoning: Opening Calls and Taking Messages Updated: 2006-11-08 08:12:00 Description: This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.Th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 05 - Virtual Meetings Updated: 2006-11-23 08:13:42 Description: How do you conduct your meetings? Face-to-face, on the phone, by videoconference or maybe even using VOIP/Skype? Well, now there is a new way - virtual meetings, or meetings where participants are represented by computer generated characters.Listen t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 27 INT - Meetings: Expressing Opinions Updated: 2007-01-03 09:20:18 Description: In this intermediate Business English Pod episode, we look at ways to give and ask for opinions. Well be looking at the formal (or careful) language often used in meetings, as well as the more informal (or direct) language used in casual discussions...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 28 INT - Meetings: Agreeing Updated: 2007-01-10 14:55:25 Description: Todays Business English Podcast episode is the first part in a two-part series looking at agreeing and disagreeing. In these two episodes, well be practicing different levels of agreement and disagreement, from weak to strong.Appropriate agreement ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 29 INT - Meetings: Disagreeing Updated: 2007-01-13 08:50:30 Description: In the previous episode (BEP 28) of this 2 part series, we looked at expressing agreement. We practiced four ways of agreeing: Using standard phrases, using synonyms, giving an example and making a general comment.In this Business English Podcast, we...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 06 - Offshoring Updated: 2007-01-20 12:08:50 Description: This Business English News podcast examines the topic of offshoring jobs. Offshoring means to move part of a companys operations (usually supporting functions such as finance or HR) to another country - literally off shore. Another commonly used...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 30 INT - Meetings: Making Suggestions Updated: 2007-01-28 05:35:36 Description: Todays intermediate Business English Podcast is part of a two-part series on making, rejecting and accepting suggestions. In this episode, were focused on the language used to introduce your ideas and make suggestions.The dialog takes place at a sp...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 30 INT - Meetings: Making Suggestions Updated: 2007-01-28 05:35:36 Description: Todays intermediate Business English Podcast is part of a two-part series on making, rejecting and accepting suggestions. In this episode, were focused on the language used to introduce your ideas and make suggestions.The dialog takes place at a sp...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 06 - Offshoring Updated: 2007-01-20 12:08:50 Description: This Business English News podcast examines the topic of offshoring jobs. Offshoring means to move part of a companys operations (usually supporting functions such as finance or HR) to another country - literally off shore. Another commonly used...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 29 INT - Meetings: Disagreeing Updated: 2007-01-13 08:50:30 Description: In the previous episode (BEP 28) of this 2 part series, we looked at expressing agreement. We practiced four ways of agreeing: Using standard phrases, using synonyms, giving an example and making a general comment. In this Business English Podcast, w...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 28 INT - Meetings: Agreeing Updated: 2007-01-10 14:55:25 Description: Todays Business English Podcast episode is the first part in a two-part series looking at agreeing and disagreeing. In these two episodes, well be practicing different levels of agreement and disagreement, from weak to strong. Appropriate agreemen...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 05 - Virtual Meetings Updated: 2006-11-23 08:13:42 Description: How do you conduct your meetings? Face-to-face, on the phone, by videoconference or maybe even using VOIP/Skype? Well, now there is a new way - virtual meetings, or meetings where participants are represented by computer generated characters.Listen t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD *** Special Announcement: www.BusinessEnglishPod.com *** Updated: 2006-12-07 15:40:27 Description: This is a special announcement from the www.BusinessEnglishPod.com team explaining the changes we are making and some of the new features we are adding to the podcast.To update your iTunes subscription, please click on the logo above or the link belo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 21 - Telephoning: Opening Calls and Taking Messages Updated: 2006-11-08 08:12:00 Description: This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message. T...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 17 - Meetings: Supporting your Position (Part I) Updated: 2006-10-02 08:18:44 Description: In the first part of our series on making and supporting your arguments in meetings, we cover the key English language used to organise your thoughts and support your ideas.In later episodes we’ll look deeper into the topic and provide further ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 19 - Meetings:Supporting your Position (Part 2) Updated: 2006-10-17 05:31:50 Description: Welcome to the second part of our Business English Pod series on how to support your position or argument in meetings.Our friend Jack is giving an update on the Costa Rican project. Dan is against the idea, because as production manager, he doesn...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 04 - Management Style Updated: 2006-10-24 01:32:50 Description: Our Business English news story today is about the changes in management style taking place around the world.After you listen to the story, we’ll explain some of the new English vocabulary and provide further examples of how they can be used.Do...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 20 - Meetings:Supporting your Position (Part 3) Updated: 2006-10-30 07:33:38 Description: In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive.Jack is going to summarize his proposal for the move to Costa Rica and hopes to get a final recomm...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 22 - Telephoning: Handling Enquiries and Technical Problems Updated: 2006-11-13 10:30:56 Description: Today we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important in...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 23 - Telephoning: Handling a Difficult Customer Updated: 2006-11-29 08:47:25 Description: In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handl...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 24 - Teleconferencing: Using Diplomatic Language Updated: 2006-12-10 08:58:59 Description: In this Business English Podcast were going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.Key language structures explained are: diplomatic language and...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 25 - Travel: Airport Check In and Making Polite Requests Updated: 2006-12-17 08:54:06 Description: In this two-part Business English Podcast series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests.In this episode, our traveler Robert is arriving at the airport to fly fro...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 26 Travel: Connecting Flights and Travel Problems Updated: 2006-12-30 12:33:18 Description: In this Business English Podcast were going to look at the language used for more direct requests, when our traveler and a ticket agent discuss new travel plans due to a missed connecting flight in Paris.It might be helpful to first listen to first ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 27 INT - Meetings: Expressing Opinions Updated: 2007-01-03 09:20:18 Description: In this intermediate Business English Pod episode, we look at ways to give and ask for opinions. Well be looking at the formal (or careful) language often used in meetings, as well as the more informal (or direct) language used in casual discussions...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 22 - Telephoning: Handling Enquiries and Technical Problems Updated: 2006-11-13 10:30:56 Description: Today we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important in...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 23 - Telephoning: Handling a Difficult Customer Updated: 2006-11-29 08:47:25 Description: In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handl...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 24 - Teleconferencing: Using Diplomatic Language Updated: 2006-12-10 08:58:59 Description: In this Business English Podcast were going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant.Key language structures explained are: diplomatic language and...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 17 - Meetings: Supporting your Position (Part I) Updated: 2006-10-02 08:18:44 Description: In the first part of our series on making and supporting your arguments in meetings, we cover the key English language used to organise your thoughts and support your ideas.In later episodes we’ll look deeper into the topic and provide further ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 19 - Meetings:Supporting your Position (Part 2) Updated: 2006-10-17 05:31:50 Description: Welcome to the second part of our Business English Pod series on how to support your position or argument in meetings.Our friend Jack is giving an update on the Costa Rican project. Dan is against the idea, because as production manager, he doesn...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Business News 04 - Management Style Updated: 2006-10-24 01:32:50 Description: Our Business English news story today is about the changes in management style taking place around the world.After you listen to the story, we’ll explain some of the new English vocabulary and provide further examples of how they can be used.Ha...more... LISTEN NOW | VIEW CACHE | DOWNLOAD *** Special Announcement: www.BusinessEnglishPod.com *** Updated: 2006-12-07 15:40:27 Description: This is a special announcement from the www.BusinessEnglishPod.com team explaining the changes we are making and some of the new features we are adding to the podcast.To update your iTunes subscription, please click on the logo above or the link belo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD BEP 25 INT - Travel: Airport Check In and Making Polite Requests Updated: 2006-12-17 08:54:06 Description: In this two-part Business English Podcast series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests. In this episode, our traveler Robert is arriving at the airport to fly...more... LISTEN NOW | VIEW CACHE | DOWNLOAD |
|
||||
| Podcast listings come from Podcast Directory.comxx | ||||||
